Information

Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured. Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done. Here is some advice to help.

Advice for parents during Coronavirus

Mental health and well-being

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline.

Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support. The helpline – 0300 303 3972.

What to do if you need urgent mental health help:

• Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you   need.
• The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people.
• The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS 111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972.
• Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call 0300 303 3972 to be directed to the best local service to support you.
• You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.
• For non-urgent help and general well-being advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemic www.cwp.nhs.uk
• For children and young people there is also a dedicated website MyMind.org.uk